How you can get more out of business interactions just by changing your language? Read or listen to the video below where Suzanne Doyle-Morris shares her top tips.
What’s the difference between ‘That was a good meeting. Did you understand what you need to do?’ and ‘What will you be taking on as a result of today’s meeting?’
Even in business interactions, the first seems engaging, the use of ‘good’ even suggestive of a potentially positive result. It’s a winner, right?
Well, it actually depends on what you need.
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